Summing up all the projects that seem to be perpetually in process, I’m beginning to wonder if I’m learning more about process, that is more enthralled with the doing rather than what specifically gets done, especially with the new techniques of design, tools, machines languages.
Should I be paying more attention to the work done or the doing of work?
Here Simon poses some unusual questions to a vendor who basically thought we were asking for the impossible. Ultimately, a good sign. Doing things different, with new set of principles and aspirations means making new processes, not just new products. The implications are on the product itself, certainly, but the process circulates, traveling beyond the single instance.