Category: Syndicated

Hugh Raffles on ethnography

Found in an interview of Hugh Raffles about his recent work. He starts off with its anxiety towards theoretical branding and moves to his own ethnographic practice:

“I'm always wary of branding and work pretty hard to not be brandable, quotable, transposable, or in any way modular. I want to encourage people to think about questions in expansive and maybe subtle ways. Taking a key word and inserting it as a stand-in for something often means not having to think through a question or phenomenon more carefully. I guess I’m especially worried about what the impulse to branding--and the rewards for branding--do to graduate students. People start to think there's a currency to a particular type of work and they start referencing it because they think it's a shorthand way to demonstrate a fluency and an up-to-dateness. (…) These types of trends tend to have a limited shelf life too, so right now everyone feels they have to jump into this swimming-pool or else they’ll be missing the fun. But I worry about the students who are enjoying splashing around right now and can’t get a job in 5-7 years’ time because the fad has passed and we’re all doing Inter-Galactic Inorganic Ethnography (that’s IGIE). It may not sound like it but this is actually friendly criticism from a fellow traveler who is excited to see the range of work expanding but just concerned by the emergence of new orthodoxies. I worry that the fashionable is a poor sign under which to do intellectual work. (…) It’s important to not be preoccupied with making mistakes and to be willing to take intellectual risks. It’s also important not to feel that you have to declare some theoretical allegiance or belong to a movement. Of course, you can and should build upon prior intellectual work without being trapped in it and it’s important to have a strong genealogical sense of your own and others work. Obviously, though, these questions are different for students and faculty. There are different institutional contexts and constraints at play. Students have to be very savvy about navigating the discipline while retaining their intellectual independence, particularly in such a tight and shifting market. I’m certainly not utopian about it but I’d like us to be better at creating environments in which people can take risks. The graduate education structure of grant-giving, dissertation-writing, etc., tends to enforce a defensive mode of scholarship, and faculty, too, are rarely given the breathing-space and opportunity to explore radically new directions in their work (…) I’m guessing my project will turn out to be more ethnographic than much of the recent work and less concerned to explicitly generate ‘theory"‘“

Why do I blog this? Some interesting thoughts here about “the discipline” and how to make it… more “spontaneous” perhaps and less tied to labels and theoretical labels, while at the same time focusing on descriptions.

Anthropocene and Digital Imaginaries

An art project I ran across at the Lyon Art Biennale back in 2011.

An art project I ran across at the Lyon Art Biennale back in 2011.

The Post-Digital seminar at ENS in Paris organized this rather interesting conference in few weeks : Sans ordinateur / Without computer : Anthopocène et imaginaires numériques / Anthropocene and Digital Imaginaries. The call of paper can be found here and here are some excerpts that I find relevant to my own research:

Based on the hypothesis of a collapse of the IT infrastructure, and so, of a post-digital collapse, this symposium aims at suspending the occupation of the world. Given the omnipresence of computers, we want to provoke reflection to imagine what comes after. (…) Under- standing the roots of the mobilization of the world, of which the digital is a part, may mean not reproducing the causes of that which we want to escape in so-called “solutions” to the contemporary ecological crisis. This imaginary, the ambivalent source of the anthropocene, should be described. Our hypothesis is that it is at the crossroads of our science, mythical narratives and images of the world and technology (…) The interventions will aim at analysing the material and ideological impact of digital technologies on our environment and assess their future sustainability. They will also be able to question the use of digital in apocalyptic or innovation stories.

Why do I blog this? Addressing the role, the design and the use of digital technologies in the context of the current environmental crisis is a new interest in my research. Probably not that new considering that I started working on repair practices and the hybridization of low tech and high tech.

Organic informatics

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Seen in Italy last week-end, the eco-trend is here. That being said, I’m fascinated by the 100% bamboo thing, made me think of all those artists and designers interested in creating wood-based computers.

Introduction to ethnography & field research at the Angewandte

Context: this month I’ve been invited by Anab Jain to give the introductory workshop to the Design Investigations program at the Angewandt (University of Applied Arts Vienna). This is the brief.

Context

Among the means of framing and inspiring design projects, understanding people and their practices is a fundamental aspect of design projects. Product designers, interaction designers, or architects are often informed by “design ethnography”:

  1. concepts from the social sciences (Anthropology, Sociology) that help making sense of the world,

  2. “field research” methods that rely on observation, participant observation and interview techniques in order to understand social and cultural context.

Beyond the purely ergonomic and functional dimensions, such understanding is thus a fundamental component of current design in order to inspire, constrain, adapt and define the design space in an innovative and original way. Moreover, this understanding aims to overcome the stereotypes of a "user-centered design" that is often not sufficiently concerned with the complexity of individuals' uses and practices, as well as the major role of the surrounding context in the people’s motivations.

Documenting trash, N.Nova, 2011.

Documenting trash, N.Nova, 2011.

Studio brief

In this studio, students will learn how to employ design ethnography in the context of a small project focused on the digital infrastructure of urban everyday life.

Surveillance cameras, routers, traffic sensors, mobile phone towers, WiFi antennas, cables such as copper wire or optical fibers, data centers, server farms... All of these correspond to the tangible underpinnings of the so-called “virtual interactions” people have with their computers and smartphones. The urban environment, more than anywhere else, is filled with such devices and the myriads of services they rely on, ranging from repair phone shops fixing broken screens and bloated operating systems, to maintenance teams changing underground cables.

Networks of New York, Ingrid Burrington.

Networks of New York, Ingrid Burrington.

Although these technological components are fundamental, they are often invisible and unbeknown to most of us. Their existence, often dismissed as banal and purely technical, is, however both fundamental as they shape our social and political interactions.

Interestingly, there has been an increasing interest from designers, artists and social scientists towards them (see references). Based on a series of observation, interviews, and possibly research interventions (participant observation, use of non- working prototypes, probes), students will explore the potential of the digital infrastructure of the urban environment in product/service/interaction design. Can they be repurposed for other more inspiring usages? How can we combine these technical elements in order to build more habitable near-futures? Can one take advantage of existing flaws/limits? Can we protect citizens from their overwhelming presence?

Expected output(s)

Based on both the field explorations and the process of analysing the observations, students will have to submit produce two artefacts:

  • Output 1: a document that summarizes the research findings (map? poster? Brief fanzine?)

  • Output2: an object that presents their design concept about how to take advantage of the digital infra/network. This may be done through objects, a short film, a performance, a series of drawings or visualizations; it is up to the students to select the most appropriate resolution for their outcomes.

These two artefacts will be presented orally the last day of the workshop.

Readings and references

General inspiration for field research
Perec, G. (2011). Thoughts of Sorts, Notting Hill Editions.
Perec, G. (2010). An Attempt at Exhausting a Place in Paris, Wakefield Press. Smith, K. (2008). How to be an explorer of the world : portable art life museum. NYC : Penguin Books.

Field research methods in social sciences
Causey, A. (2016). Drawn to See: Drawing as an Ethnographic Method, Toronto: University of Toronto Press.

Sanjek, R. (1990). Fieldnotes: The Makings of Anthropology. Ithaca: Cornell University press.

Weiss, R.S. (1995). Learning From Strangers: The Art and Method of Qualitative Interview Studies. Simon & Schuster.

Field research methods in design/UX
Dourish, P. (2006). Implications for design, in Proceedings of the conference on Human Factors in computing systems (Montréal, Québec),pp. 541–550, ACM.

Gaver, B., Dunne, T., & Pacenti E. (1999). Cultural Probes. Interactions, 6 (1), 21-29.

Gaver, W. W., Boucher, A., Pennington, S., & Walker, B. (2004). Cultural probes and the value of uncertainty. Interactions, 11 (5), 53-56. Retrieved from http://cms.gold.ac.uk/media/30gaver-etal.probes+uncertainty.interactions04.pdf

Goodman, E., Kuniavsky, M. & Moed, A.(2012). Observing the User Experience: A Practitioner’s Guide to User Research (2nd ed.), Morgan Kaufmann.

Nova, N. (2014). Beyond Design Ethnography. Berlin : SHS Publishing. Available at the following URL.

Portigal, Steve (2013). Interviewing Users: how to uncover compelling insights. San Francisco: Rosenfeld Media.

Digital/network infrastructures in social sciences/design/art

Arnall, T. (2014). Exploring 'Immaterials': Mediating Design's Invisible Materials. International Journal of Design, 8 (2).

Augé, M. (1995). Non-places: Introduction to an anthropology of supermodernity. London: Verso.

Burrington, I. (2016). Networks of New York: An Illustrated Field Guide to Urban Internet Infrastructure. NYC: Melville House; Ill edition.

Gabrys, J. (2016). Program Earth. Environmental Sensing Technology and the Making of a Computational Planet. Minneapolis : University of Minnesota Press.

Star, Susan Leigh (1999): "The Ethnography of Infrastructure", American Behavioral Scientist 43, pp. 377‐91.

Sherpard, M. (2011). Sentient Cities: Ubiquitous Computing, Architecture, and the Future of Urban Space. Cambridge: MIT Press.

Varnelis, K. (2009). The Infrastructural City: Networked Ecologies in Los Angeles. Actar.

Sensor fail

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September 22, Lausanne (Switzerland). I guess sensor-based soap dispensers have been designed in order to provide a touch-free system that is supposedly more hygienic for its users. However, almost everytime I run across such device, there's a little bit of soap under it. It's the messiness versus elegance that always happen when one think technology would be an easy solution for a simple problem.

Professional repair shop

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September 12, 2017, Lyon, France. An afternoon spent in the repair shops near Place du Pont in Lyon. Although the ones catering laymen are on the main streets, I found this one devoted to professionals. The tinted windows interestingly allude to the opacity of the process and, perhaps, the necessity to avoid showing what happens behind.

Ethnographic experiential futures

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Stuart Candy recently blogged about this design framework he and his colleagues use:

"ethnographic futures is more descriptive; looking for what's present but often hidden in people's heads. Experiential futures is more creative; rendering these notional possibilities visible, tangible, immersive and interactive, externalising and concretising representations of them for closer inspection and deeper discussion."

Why do I blog this? Currently looking back at our research process at the Laboratory. This one's kind of close to our interests and approaches.